Return & Refund Policy
At INDI-Z, customer satisfaction matters to us.
Returns
Returns are accepted only if:
- The product received is damaged
- The wrong item was delivered
- The product has a manufacturing defect
To request a return, please contact us within 48 hours of receiving your order at support@indi-z.in with clear photos of the issue.
Non-Returnable Items
We currently do not accept returns or exchanges for:
- Incorrect size selection by the customer
- Change of mind after purchase
- Minor colour variations due to screen settings
Refunds
Once the returned item is inspected and approved, refunds will be processed to the original payment method within 5–7 business days.