Return & Refund Policy

At INDI-Z, customer satisfaction matters to us.

Returns

Returns are accepted only if:

  • The product received is damaged
  • The wrong item was delivered
  • The product has a manufacturing defect

To request a return, please contact us within 48 hours of receiving your order at support@indi-z.in with clear photos of the issue.

Non-Returnable Items

We currently do not accept returns or exchanges for:

  • Incorrect size selection by the customer
  • Change of mind after purchase
  • Minor colour variations due to screen settings

Refunds

Once the returned item is inspected and approved, refunds will be processed to the original payment method within 5–7 business days.